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Troubleshooting

  • ★
    Parent Portal - Frequently asked questions May 01, 2024 14:46
  • Why don’t I see any social media activity in my Activity or Flagged tab? May 15, 2025 14:05
  • Why can’t I see the Rules tab in my Securly web portal? September 26, 2024 14:39
  • Why have I not received the weekly activity report from Securly? March 23, 2024 22:40
  • Why don't I see any activity in the Parent Portal? November 23, 2024 02:10
  • How do I deal with my child's activity that is a cause of concern? April 29, 2024 16:26
See all 8 articles

Parent Portal

  • How do I unsubscribe from emails? September 19, 2024 10:12
  • Why am I receiving an email from Securly? February 15, 2024 06:32
  • What is the Flagged section? April 26, 2024 20:03
  • I have multiple kids. How do I determine which item in the Activity tab belongs to which child? January 03, 2023 19:15
  • Who sees the student activity information displayed on the Portal and the weekly activity email? December 10, 2023 17:03
  • What data does Securly collect? April 29, 2024 21:34
See all 8 articles
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