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Troubleshooting

  • ★
    Parent Portal - Frequently asked questions January 31, 2023 18:01
  • Why don’t I see any social media activity in my Activity or Flagged tab? January 21, 2023 05:29
  • Why can’t I see the Rules tab in my Securly web portal? December 13, 2022 22:44
  • Why have I not received the weekly activity report from Securly? August 27, 2021 16:26
  • Why don't I see any activity in the Parent Portal? January 05, 2023 20:49
  • How do I deal with my child's activity that is a cause of concern? August 18, 2021 17:31
See all 8 articles

Parent Portal

  • Why am I receiving an email from Securly? October 10, 2022 21:38
  • What is the Flagged section? October 18, 2022 17:54
  • I have multiple kids. How do I determine which item in the Activity tab belongs to which child? January 03, 2023 19:15
  • Who sees the student activity information displayed on the Portal and the weekly activity email? March 22, 2022 21:28
  • What data does Securly collect? January 30, 2023 17:53
  • How can parents manage their child’s filtering rules? January 30, 2023 17:52
See all 7 articles
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