Web Portal
Troubleshooting
- Why don’t I see any social media activity in my Activity or Flagged tab?
- Why can’t I see the Rules tab in my Securly web portal?
- Why have I not received the weekly activity report from Securly?
- Why don't I see any activity in the Parent Portal?
- How do I deal with my child's activity that is a cause of concern?
- How can I add an email address to my child’s account?
Parent Portal
- Why am I receiving an email from Securly?
- What is the Flagged section?
- I have multiple kids. How do I determine which item in the Activity tab belongs to which child?
- Who sees the student activity information displayed on the Portal and the weekly activity email?
- What data does Securly collect?
- How does the parent manage his child’s filtering rules?