Troubleshooting
- Why don’t I see any social media activity in my Activity or Flagged tab?
- Why can’t I see the Rules tab in my Securly web portal?
- Why have I not received the weekly activity report from Securly?
- Why don't I see any activity in the Parent Portal?
- How do I deal with my child's activity that is a cause of concern?
- How can I add an email address to my child’s account?
- Why don't I see any blocked sites when I login to the Parent Portal?
- Parent Portal: Frequently asked questions